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Data protection notice

We want to inform you consecutively concerning the processing of personal data within the framework of the use of our internet pages.

Responsible

The responsible entity for this internet pages is the Queisser Pharma GmbH & Co. KG Schleswiger Str. 74, 24941 Flensburg. You can refer to the Legal notice for further information about our company and our authorized representatives.

Which data are processed?

Legal bases of the data processing

To be able to provide you with our web site and the related services, we process personal data according to the following legal bases:

  • Agreement (Sec 6, para. 1, subparagraph a) DSGVO)
  • For the fulfilment of contracts (Sec 6, para. 1, subparagraph b) DSGVO
  • On the basis of a balance of interests (Sec 6, para. 1, sub-paragraph f) DSGVO)
  • For compliance with a legal obligation (Sec 6, para. 1, subparagraph c) DSGVO)

We will refer to the appropriate terminology in connection with the respective processing, so that you can classify the basis on which we process personal data.

If personal data are processed on the basis of a formal agreement from you, you have the right to cancel the agreement nearby us at any time with effect for the future.

If we process data on the basis of a balance of interests, you have the right as person concerned, to disagree taking into account the requirements of sec 21 DSGVO on the processing of personal data.

Access data

When you visit our website, personal data are processed to enable you to view the content of the web page on your mobile device.

In order that pages can be displayed in your browser, the IP address of the mobile device you use must be processed. In addition, other information about the browser on your mobile device is available. 

We are legally bound to warrant data protection, and confidentiality as well as integrity of personal data processed with our IT systems. 

For this purpose and due to this interest, the following data will be logged on the basis of a balance of interests:

  • The IP address of the fetching computer (for a maximum of 7 days)
  • The operating system of the fetching computer
  • The browser version of the fetching computer
  • The name of the retrieved file
  • The date and time of the fetch
  • The quantity of data transferred
  • The referring URL

The IP address is within 7 days from all systems that can be used in connection with the operation of this web pages will be deleted. We can then no longer produce a personal reference from the remaining data.

The data are also used to detect and fix any errors on the internet pages.

Contact form

We offer a contact form on our internet page from which you can request information and general contact us about our products or services. We have marked the mandatory data required to answer a request as mandatory fields. Information on other data fields is voluntary. 

We need this information in order to process your request and to give you an answer. The data are processed for concrete requests concerning the performance of a contract or initiation of the contract. For general enquiries, the processing is carried out on the basis of a balance of interests.

Requests via the contact form on our website will be processed electronically by us to respond to your inquiry. In this context other persons or departments may receive, and where applicable, third notice of the form content that you’ve sent.

The transmission of the form data via the Internet is carried out via encrypted connections.

Newsletter 

On our internet page you can also subscribe to an E-mail newsletter. We process using only your e-mail address. However, this is also absolutely necessary in order to be able to send you the newsletter.

You can unsubscribe from the newsletter at any time nearby us. Alternatively, you will find a link to unsubscribe in every newsletter E-mail.

In order to be able to analyze and optimize the degree of esteem of our newsletter- mailings, we log, if E-mails were opened and links clicked. The evaluation is carried out anonymously. We also see, for example, only the percentage of the newsletter, the recipient of the E-mail is opened or clicked on links. This usage analysis is carried out on the basis of a balance of interests. You can contradict this processing by unsubscribing the newsletter.

Cookies

Cookies are used on our web pages. Cookies are small text information stored by their browser on your mobile device. The cookies are necessary in order to enable certain features of our web pages. 

We use both session cookies, which will be, immediately after the completion of the visit to the internet pages, automatically deleted by your browser.

In the field of web analytics, we also yet put so-called persistent cookies that are not automatically deleted after your visit to our website.

You have the option to prevent the adjustment of cookies by setting them in your browser. We point out, however, that the use of our website may be restricted. Cookies do not install or start any programs or other applications on your computer.

The use of cookies is carried out  on the basis of a balance of interests. Our interest is the easy-to-use visiting of our internet pages.

Web analytics

The web analytics tool "Google Analytics" is used on this website. The purpose of the use is the "demand-oriented design" section of this web site, which is carried out on the basis of a balance of interests. The Web Analytics also enables us to identify and correct mistakes of the Internet side, e.g. due to incorrect links. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable by you an analysis of the use of the web site. This so-called "Client IDs" apply, and the purpose of which is to create pseudonymous user profiles, the use of the Internet pages through desktop computers and mobile devices together by a user.

The information generated by the cookie about your use of this site is generally sent to a Google server in the USA and stored there. Since we have activated the so-called IP anonymization on this website, and signed a corresponding order processing agreement with Google, your IP address is shortened by Google within member states of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there.

Google is certified according to the so-called "privacy shield" (list entry). An adequate level of data protection will be guaranteed by Google.

You can foreclose the recording of the information generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of these data by Google by putting under the following link (https://tools.google.com/dlpage/gaoptout?hl=en) download and install available browser-plugin. 

Alternatively, you can use - particularly in the case of mobile devices - the acquisition from Google Analytics, by clicking on the following link. Then an opt-out cookie is set, which disables the future recording of your data when you visit this website: disable Google Analytics

More information about the Google Analytics Terms of Service and data protection notices can be found at: https://policies.google.com/privacy

Google Web Fonts

We insert so-called Google Web fonts on our internet pages. Fonts are loaded from Google's servers, which conduce to a better design of the web page. The data processing is carried out on the basis of a balance of interests, where our interest consists in an appealing design of the web page.

The fonts in question are loaded from Google's servers, which are usually located in the USA. The appropriate level of data protection is guaranteed by Google Entry (list "privacy shield").

Google AdWords, double-click & further "Tracking"

We insert on our internet pages more services from Google AdWords and double-click in order to advertise on our Internet page or to be able to measure the success of own advertising expenditures. Our Internet pages are partially financed by advertising. Advertising or advertising measurement represents a legitimate interest for data processing. See here for more information about Google Adsense and the double-click as well as the opportunity of a contradiction ("opt out").

We use one of the tracking methods of Epro (Eprofessional) to analyze the use of our Internet page, also with regard to advertising methods; you can disable at any time the tracking here.

Use of YouTube and other video content

We also embed video content from so-called third party services such as YouTube on our websites. When embedding YouTube videos a Google server located in the USA is accessed. The processing of personal data on Google servers is carried out by Google. For further information, please refer to Google’s data protection information: https://policies.google.com/privacy

Data processing is carried out on the basis of a balancing of interests, whereby our interests are represented in the embedding of video content on our website.

The appropriate level of data protection for data processing in the USA is guaranteed by Google (List entry “Privacy Shield”).

Use of Facebook Social Plugins & other Facebook-Services 

On our internet page, the so-called social plugins ("plugins") of the social network facebook.com ("Facebook") are used. Facebook is carried on by the company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. 

The plugins are identifiable by one of the Facebook logos (white "f" on a blue tile or a "thumbs-up" sign) or marked with the addition "Facebook Social Plugin". The list and the appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins.

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection with the servers of Facebook. The content of the plugin is forwarded from Facebook directly to your browser and from it, incorporated in the website. We therefore have no influence on the range of data that Facebook collects with the assistance of this plugin and inform you according to our state of knowledge:

By incorporating the plugin, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign your visit to your Facebook account. If you interact with the plugins, for example, by clicking "Like", or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, it is still possible that Facebook learns your IP address and stores and, if necessary, further data on the browser you have used.

In addition, we may use, if need be, services of Facebook, the utilization of a behavioral data for the optimized chroma keying of advertising media (e.g. advertising banner) and the evaluation of advertising measures.

Finally, we enable on some of our web pages, if need be, the use of Facebook Connect.

You can use the following Facebook data protection information link: www.facebook.com/about/privacy/ for getting more information about the functioning of Facebook social plugins, Facebook Connect, and also information on the processing and use of data for advertising purposes, 

You will also find there information on how to restrict or exclude the use of your data for advertising purposes.

If you are a Facebook member and do not want  Facebook to collect data about you via our website with your member data already stored, you must log out of Facebook before visiting our website.

It is also possible to block Facebook social Plugins by using add-ons for your browser, for example with the "Facebook Blocker" or "disconnect" function.

"Bing" universal event tracking

We use the so-called "universal event tracking" from "Bing". You can contradict the use of this method here.

Use of Pinterest “Buttons”

We offer users of our website the possibility to share media content on the service “Pinterest”. The integration of Pinterest occurs by means of a so-called “two-click solution”. This means that Pinterest servers (in the USA) are only accessed when a user clicks on the corresponding Pinterest button, for example on a picture. Only then can integration with Pinterest happen by using the “Pin it” function.

Product rating function

If you have requested a product sample from us, we will send you an email some time later in which we’ll ask you to a leave a product rating. For this, we use the service “Trustpilot”. Trustpilot is a service from Denmark and is bound by EU data protection legislation.

Furthermore, we also provide the option to rate our products directly on our site where appropriate. A name is to be given here next to the rating. The rating can be published on our website. You will be advised of this when submitting the rating. Data processing in connection with this rating function is conducted on the basis of a balancing of interests.

Purposes of the processing of personal data

The above-mentioned data will be processed by us for the operation of our internet page and for the fulfilment of contractual obligations toward our customers and/or the currency of our legitimate interests.

We process the data for the purposes of distribution and advertising for inquiries from you outside of an active customer relationship. You can veto a use of your personal data for advertising purposes at any time.

Optional information

If you specify to us voluntarily data, for example in set forms and these are not required for the fulfilment of our contractual obligations, we process these data in the justified acceptance that the processing and use of this data is in your interest.

Receiver / forwarding of data

Data that you provide to us will not be passed down to third parties. In particular, your data will not be handed on to third parties for their marketing purposes.

However, we use service providers for the operation of these Internet pages or for additional products or services from us, if necessary. Here, it can happen that a service provider receives knowledge of personal data. We choose our service providers carefully - in particular with regard to data protection and data security - and take all necessary measures in terms of data protection law for a permissible data processing.

Data processed outside of the European Union

Insofar as personal data are processed outside of the European Union, you can remove it from the previous versions.

Data Protection Officer

We have appointed a Data Protection Officer.

You can reach this as follows:

Queisser Pharma GmbH & Co. KG
- Data Protection Supervisor -
Schleswiger Str. 74
24941 Flensburg
E-Mail: datenschutz(at)queisser.de

Your rights as a person concerned

You have the right to information about personal data concerning you. You can always contact us for information. 

In the case of a request for information that is not made in writing, we ask for your understanding that we may require proof from you attesting that you are the person for whom you impersonate.

You further have the right to rectification or erasure or to the restriction of processing, insofar as the legal entitlement exists.

You ultimately have the right to object to the processing in the scope of the legal provisions. The same applies to the right to data portability.

Deletion of data

In principle, we also delete personal data, when there is no requirement for further storage. A requirement may also exist, in particular, if the data is still needed in order to be able to fulfill contractual obligations, to examine warranty claims and, if applicable, guarantee claims and to grant or defend them. In the case of legal storage obligations, a deletion comes into question only after expiration of the respective retention obligation.

Changes to this Data Protection Notice

We frequently revise this data protection notice when changes are made to this web page or on other occasions, which make this necessary. The latest version can always be found on this internet page.

The right to appeal for a supervisory authority

You have the right to complain nearby us about our processing of personal data at a data protection supervisory authority.

Status: 25/06/2018